Reviews and Testimonials

The team here at First National Liverpool would like to give the highest praise to First State Smoke  Alarms and their team! Their services are fast, reliable, professional with excellent communication!  We would highly recommend any individual or company to use their services!

The team at First State Smoke Alarms have been extremely responsive, professional, and helpful throughout the process of changing over our properties to their company for compliance.
Nothing is ever an issue, every phone call and email is answered and responded to in an efficient manner. Andrew and the team have ensured the transition was easy and stress free.
They have continued to provide an exceptional service. I highly recommend First State Smoke Alarms!

Our property management company manages a portfolio of just on 600 properties, previously having our properties smoke alarms managed by another company we were becoming tired of our tenants constant complaints about overseas call centres and lack of efficiency, we switched to First State due to being a local company. Since making the change we have been absolutely thrilled with the service. My tenants are happy and comfortable with allowing access, nothing is ever a problem and any questions are answered promptly. Changing to First State was the best decision we have made.

As the owner of a large Real Estate company, it is imperative that we have trusted & reliable tradespeople who’s work reflects positively on our business.

First State Smoke Alarms have proven to be exactly this. Their friendly & efficient service has made our dealings with them smooth & effortless.

I would highly recommend First state Smoke Alarms to any business. Their work from start to finish has always been second to none and we feel at ease knowing they are providing quality service to our landlords and tenants.

As a real estate customer of First State Smoke Alarms, I can confidently say that they are a friendly and approachable company. It has been a year since we switched to them for our smoke alarm needs, and I must say it's been a smooth and pleasant experience.

Whenever we've had any issues with our properties smoke alarms, they have promptly addressed and fixed them without any hassle. It's reassuring to know that our tenants safety is in good hands with a company that takes customer satisfaction seriously.

Their approachable nature makes it easy to reach out to them whenever we have questions or need assistance. They have been responsive and helpful every step of the way.

I am very satisfied with First State Smoke Alarms' services, and I feel safer knowing that we have reliable smoke alarms backed by a company that truly cares about its customers. I would highly recommend them to anyone in need of a trustworthy smoke alarm provider.

We are extremely satisfied with the service provided by the entire team at First State Smoke Alarms. They look after our clients well and have been fantastic to work with. A professional, efficient, and highly responsive team that we highly recommend!

First State Smoke alarms are our preferred smoke alarm compliance provider for all our properties we manage at Stella Real Estate. They have impeccable customer service, they are reliable, quick, efficient and their online portal system is user friendly and shows very clearly what properties are due for servicing, making it easy to keep track of a large rent roll. We have used other companies in the past and they do not compare to First State Smoke Alarms. We highly recommend them.

With the daunting task required to provide First State Smoke Alarms a list of our large property management portfolio, First State made this process very easy & simple & have not complicated the  process.

They have been excellent with contacting, communicating, and arranging access with our  tenanted properties with zero complaints from our tenants. They are working efficiently and  effectively for our owners and our licensee in charge is very pleased with the process and services  provided by the team at First State Smoke Alarms.

Brenton, Andrew, Brad & Greg, together with  their staff are to be commended for their excellent service and we highly recommend First State  Smoke Alarms to other businesses.

Elders Real Estate has been using the services of First State Smoke alarms since March 2020. We have found them to be professional and have always gone out of their way to provide a service beyond expectations.

Their service is fast, efficient and they have been incredibly accommodating of our clients and access arrangements. They provide efficiency and cooperation which allows peace of mind for our Owners of investment properties, our tenants and our Agency. They make the process incredibly seamless for us and were there on the ground to assist in getting the process rolling in the initial stages.

Elders Wollongong have no reservation in recommending First State Smoke Alarms.

We have always found your company to be efficient, professional and pleasant to deal with – nothing is ever too much to ask